Beyazıt Toptan Çanta - general order terms

Credit card and installment options

For credit card payments, the advantages we offer by order amount are listed below:

Packaging and stock status

• Exact product guarantee: The exact model and color you select in your order will be sent to you.
• Protected delivery: All products leaving our warehouse are packaged protected and wrapped. Open products are not shipped.
• Stock and color shortages: Due to our daily dispatch volume of 1000 - 1500 pieces, some colors may be sold out. In that case, only your in-stock products are packed; you are informed about missing colors, and no different color or model is added to your order.
• We inspect the bags through their protective wrapping before dispatch. Therefore, we cannot inspect the zippers. You can return bags with zipper problems to us using the Aras Kargo return code we provide.

Shipping and delivery process

• Cargo companies: Orders paid by bank transfer/EFT are shipped with Aras Kargo. Orders paid in cash or by credit card on delivery are shipped with Sürat Kargo.

• Bank transfer discount: The shipping fee for bank transfer orders is 50% more affordable compared with cash on delivery.
• Cargo tracking: On the evening of the day your order is handed to cargo, tracking information is sent by SMS to the phone number in the system.
• Cash-on-delivery limit: With this method, a single order can be placed for a maximum of 10,000 ₺.

Important information: These are approximate amounts. The final shipping fee varies by the package dimensional weight, volume, and dimensions.

First orders, assurance, and customer support

• Deposit policy (for new customers): For customers working with us for the first time, a 1,000 ₺ deposit is taken to prevent arbitrary cancellations and logistics losses. When your order is prepared, this amount is deducted from the total price, a video of your package is sent to you, and then your cargo is dispatched.
• Transparent trade: New customers who have trust concerns can video call our warehouse during working hours or request a live video of the packaging process.
• Our references: For success stories and customer satisfaction messages, you can review the highlighted stories on our Instagram page (@beyazittoptancanta).

Quality control and after-sales support

• Quality control: Our products are carefully visually checked through the wrapping while being packed. To preserve originality, packages are not opened for zipper control.
• After-sales support: If you experience a manufacturing or zipper-related issue after delivery, you can contact us through our WhatsApp support line. A solution will be provided quickly.

International shipping

• Minimum order: For international orders, the minimum quantity is 100 pieces.
• Experience: We have shipped to more than 50 countries to date. If you do not have an agreed cargo company, we can share the contact details of our referenced cargo companies.